Systems management is the ultimate IT service, as we need almost superhuman abilities to be able to cope with today’s evolved and often heterogeneous IT systems. Having a professional partner in this respect can relieve you of a lot of work, as they look at the processes first, examine the options for automation and implement the ideal management solution for your needs. COMPAREX can implement professional management of dynamic IT structures for you. We have consulting experts, services and the right software for the monitoring of your server, clients and networks. We help you with software distribution and are your expert for software asset management that provides you with a clear overview of the software products used and optimises your licensing processes. With COMPAREX, the dark forces in the IT world have no chance to put your business under pressure.
Ideally, COMPAREX implements your system management project in a three-step strategy, software licensing, consulting and services, for example, with integrated training courses and the MultiVendor Helpdesk for secure escalations processes. We also recommend our software asset management service for comprehensive support for your software landscape and more transparency and control over all the software in your organisation. It is also possible to implement individual phase services.
Monitoring is a main task for complex IT structures to protect business-critical processes and to keep the backbone of your company functional. COMPAREX supports you in the planning and introduction of monitoring solutions that emphasise centralised control.
- Calculation of business requirements
- Design of monitoring solution and procurement of software
- Implementation and configuration of the solution: Solution platforms from manufacturers like Microsoft System Centre Operations Manager, Symantec (Altiris), IBM, Novell and others
- Training courses for your administrators
- Programming of interfaces, service management databases and applications based on .NET
- MultiVendor Helpdesk enables COMPAREX customers to outsource their monitoring as a remote service and technical account management on-site
Continuous Software Asset Management
We identify all software products that are currently running in your company, align them with your licensing contracts and enable the optimisation of your software licence inventory.
Transparent IT structures are THE solution
Effective systems management is the prerequisite for transparent IT structures. It offers you the following advantages:
- Simplified and reliable software deployment throughout your company
- Optimal capacity utilisation of your network
- Central access to all the relevant status information of your IT system
- Scaling of resources according to the tasks of your employees
- Rapid response to system failures ensures and maximises availability
Systems Management during ongoing operations
Effective systems management can also make your everyday life easier during ongoing operations thanks to:
- Secure management as a result of role- and task-based authorisations
- Integrated hardware and software inventory with web-based reporting
- Software management and monitoring of software licence compliance and use
- Automated patch management
- Automated operating system deployment and automated migrations