COMPAREX Privacy Statement

Protection of your personal data

COMPAREX takes great care to comply with the applicable provisions of the German Federal Data Protection Act (BDSG) when collecting, using, processing and deleting your personal data. The protection of your data is of utmost importance to our company.

Use of your data

We collect your customer information in electronic form and use it solely for handling contracts, customer management, product registration as well as for technical support and marketing purposes that are necessary and permitted by current legislation.

The data we collect from you is automatically saved on our servers for web administration, statistical or backup purposes.  The following data can be collected; the name of your internet service provider, in some cases your IP address, your browser version, the file, the date and time at which it was viewed, the operating system of the computer that you used to access the internet and, if applicable, search terms that you used to find our website. The use of such data is always anonymized or pseudonymized.

Forwarding data

Your data is only passed on to a COMPAREX subsidiary if this subsidiary does business with you. The legal requirements for handling order data (Article 11 of the German Federal Data Protection Act (BDSG)) are always complied with. The data is only forwarded to state authorities if this is legally required.


We always implement the technical and organizational safety measures necessary to protect your personal data against loss, misuse or amendment. Contractual partners of COMPAREX who have access to your data are bound by contract to treat this data confidentially and may only use it for specific purposes.

Right to information, amendment, deletion, blocking

All our customers are entitled to obtain information about their data that we have saved. Consent for use of data for advertising purposes can be revoked at any time. You can contact us to inquire about any recipients of your data.

We will amend or delete your data upon request. Personal data subject to statutory deadlines are deleted when this deadline is reached. All other personal data is deleted when it has fulfilled its purpose as specified in this Data Protection Statement.

If it is not permitted by law to delete the data, it is blocked instead.


When registering for our newsletter you must enter your email address and confirm this as part of the subsequent verification procedure (double-opt-in). The first and second name fields are not mandatory and you are not obliged to enter this information. We only use your personal data to send you the newsletter. In addition, when the newsletter is received, your usage is recorded to optimize communication with you as our customer for tailored solutions in the future.

You can unsubscribe at any time with the link provided or by sending us a corresponding message without incurring any transfer costs apart from the basic tariffs. When you unsubscribe, you revoke your consent to use your personal data to receive the newsletter. Your email address is deleted if this does not violate any statutory provisions.


Cookies are small text files that are saved on your computer by your browser. Most of the cookies we use are so-called "session-cookies". They are automatically deleted at the end of your visit.    Other cookies remain on your computer until you delete them. These cookies enable us to recognize your browser during your next visit. All cookies are used to make the website more user-friendly, more effective and safer. With the cookies your user behavior is analyzed in an anonymized or pseudonymized form in order to record, for example, the date and time you accessed the site, the URL (address) of the referring website, your browser type and version. It is not possible to use this data to reveal your identity.

Should you not wish to receive cookies, please deactivate this function in your browser. Should cookies be used on our website, its functionality may be negatively affected if cookies are disabled.

Our customer and partner portals on the internet

 Customer portal

The data saved for use of customer portals is only used for the services provided through the customer portal.

Data is used on this website in an anonymized form for web analysis to continuously optimize our service and analyze its use. When creating anonymized user profiles, pseudonyms are generated. This may also include the use of cookies, that also collect and save data in form of pseudonyms. The data is never used for personal identification of a visitor (even if this would be technically possible in any way) or associated with the data obtained by the use of a pseudonym.

If you do not want your data used for analyses purposes you can decline this service and  exclude your IP-address permanently by clicking here.

 Partner portal

On our partner portal we use so-called session cookies that allow us to track your activities on our website. The session cookies only serve to remember the information you have already entered on our website for your next visit. The session cookies therefore make the use of our website easier and more efficient for you.

The previously mentioned session cookies are only saved by us for the duration of your visit and are only used to make our website more user-friendly.

Google Analytics

This website uses Google Analytics, a website analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that permit analysis of how you use the website.  The information generated by the cookie about your use of this website is generally sent to a Google server in the United States where it is saved.

If IP anonymization is activated on this website, Google previously shortens your IP address within the member states of the European Union or in other states which have signed the European Economic Area agreement.  The full IP address is only sent to a Google server in the United States in exceptional cases where it is then shortened. IP anonymization is active on this website. Google uses this information on behalf of the website owner to evaluate your use of the website to compile reports about the website activities and to provide other services to the website owner in connection with the use of the website and internet use.

Google Analytics will not associate your IP address sent by your browser with any other data held by Google. You can prevent the cookies being saved by making the respective setting in your browser software; we would, however, like to point out that in this case you may not be able to make full use of the functions of this website. In addition, you can prevent Google collecting and processing the data generated by the cookie related to the use of the website (including your IP address) by downloading and installing the browser plug-in available from this link:   Download.

Alternatively to the browser add-on or in the browsers on mobile devices, please click this link to prevent data collection by Google Analytics on this website (the opt-out only works in the browser and only for this domain). An opt-out cookie is then saved on your device. If you delete your cookies in your browser, you have to click this link again.

Further details on instructions for use and data privacy are available  here and  here. We also point out that on this website Google Analytics was extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

Social networks

We have included links to various social media services on our website. When you click on the respective icon, you are forwarded to the website of the respective provider. When you click the "Share" icon and select the respective social media service, you may publish content and information on the website of the provider. When you click on a link of a service below the text line "Click follow us", you can follow our activities on the platform of the respective service.

  • Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
  • Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Linkedin Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA
  • Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA
  • Xing AG, Dammtorstraße 30, 20354 Hamburg, Germany
  • YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA

Please refer to the data privacy statement of the provider for information on the purpose and scope of data collection as well as further processing and use of the data by the provider as well as your related rights and setting options to protect your personal data.

Should you not agree with the transfer of the previously described information to COMPAREX, you can refuse transfer by making the respective settings on the website of the social media service.

Links to other websites

COMPAREX is not responsible for links to other websites and their data privacy policies or content. We recommend reading the data privacy statements of these linked websites to determine whether and to which scope personal data are collected, processed, used and made available to third parties. COMPAREX will regularly check the links to other websites for illegal content and remove these immediately if this is recognizable.

Changes to the Data Protection Statement

We reserve the right to check this Data Protection Statement regularly to ensure that it is always up to date and make any necessary changes. For this reason you should regularly visit this page to ensure that you are always informed about any new developments.


If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us:


January 2017