How Office 365 Enterprise E5 Can Simplify Your Communication

Voice and video conferences in high broadcast quality – without any significant technical and financial investments – remain challenging scenarios for many companies, even today. Why? These companies continue to use a variety of platforms and obsolete telephone systems, while still insisting on their expensive workarounds. All this produces delayed projects, frustration and frayed nerves, although internal and external dialog could be easily upgraded with Office 365 Enterprise E5. So scrap your outdated telephone system! Our blog post tells you why this is sensible and also cost-efficient.

An article by the COMPAREX Blog Editorial Team

What’s the problem? Using voice and video conferences in companies

Headphones on and then off again. Pick up the receiver and then hang up. Usually things have to move quickly and work smoothly during conferences and also be in outstanding voice and image quality. But that’s not always the case. It’s annoying and not exactly conducive to positive collaboration. Does that sound familiar to you?

In many companies, employees will use an assortment of devices for voice and video conferences, switching back and forth between landlines, cellphones and Skype. This is an obstacle to communication. When you have to keep things moving between various participants, bridge long distances and communicate in a range of languages, it would certainly be easier if all these things needed only one tool or device (mobile phone, laptop, PC, etc.). This solution can eliminate potential trouble spots, improve connection quality and significantly facilitate mutual collaboration.

Office 365 Enterprise E5 – Cloud-based features for telephony and Voice over IP (VoIP)

The features and add-ons wrapped up in Office 365 Enterprise E5 bundle calls, call forwarding, voice conferences and voicemail within a cloud-based call management setting – one telephone system, without complicated and expensive additional equipment. For instance, typical telecommunications (TC) functions can be added to Skype for Business in Office 365 Enterprise E5, and it can completely replace traditional telephony with TC systems when combined with IP telephones. What’s more, a host of handy add-ons allow the configuration of many more details that are tailored to individual needs – for instance to dial into Skype meetings with audio participation by telephone, or to use an 0800 number or Skype to place landline/cell calls. Doing so ensures seamless connectivity for all your employees.

  • Cloud-based call management lets you place, receive and forward calls using any device you choose.
  • Employees, partners or service providers can use audio conferencing with any conceivable device to participate in Skype meetings. Organizers can be selected freely.

Reach every colleague wherever you (or they) are – with Skype for Business and your preferred device

Office 365 Enterprise E5 and Skype for Business are perfectly connected: Whether you need chat functions, audio or video calls, online meetings or online collaboration – you’ll find everything tucked away in a single app. You can also use your preferred device to reach colleagues wherever you happen to be. Larger team meetings with up to 250 participants are easy to organize as well. All the attendees need is a landline or Internet connection. The Calling Plan feature lets you subscribe to the Skype for Business national and international calling plans. Cloud integration means that even participants that do not have Skype for Business will be able to access to your chats and online conferences.

Reducing costs and complexity – one feature fits all – for calls and video conferencing

Landline calls and video conferences are simple, as Skype for Business works smoothly with all relevant communication technologies and systems. Not only can you cut back on costs for several services, you can also simplify your internal workflows. Skype for Business is your “one feature fits all”, which supports voice and video, as well as online meetings.

Your additional options and benefits compared to Office 365 Enterprise E3:

  • Share telephone calls, conferences, videos and documents throughout the company, on just one platform
  • Place, receive and forward calls with cloud-based call management (PBX)
  • Dial into meetings for telephone participation (audio conferencing)
  • Seamless integration with traditional telephony (PSTN)
  • Complete replacement of TC systems when combined with IP telephones
  • Chats, calls and web conferences in the cloud, with additional desktop and app sharing (Skype for Business)
  • Hunt groups/call queuing and treatment
  • Voicemail
  • National and international calls from current or new telephone numbers (Calling Plan) 
  • Additional tools for personal and enterprise-wide analyses (MyAnalytics, Power BI)
  • Maximum security and control for customer data (Access Control, Advanced Threat Protection)

Control all functions with Office 365 Enterprise E5

Whether it’s chats, audio and video calls, online conferences or online messaging – all functions can be controlled using Office 365 Enterprise E5. You can manage employee accounts, subscriptions and activations in a simple and structured form. Microsoft uses strong authentication and encryption to protect all communication via Skype for Business.

Would you like to learn more about voice & collaboration?

Today, teamwork is more important than ever before: Our Modern Workplace initiative will show you how Office 365 E5 creates smooth and seamless communication in your company.

Learn more

Leipzig, 25.01.2018

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