COMPAREX Privacy Statement

Dear Visitor to Our Internet Portal,

We want to provide you with the following information to explain how we use your data when you visit our website.

Responsible Party

COMPAREX AG, Blochstrasse 1, 04329 Leipzig, Germany, is the responsible party for the processing of personal data that is collected by this website.

How this policy protects your data privacy

This privacy protection policy governs the handling and processing of personal data. It lays out which personal data we collect and how we use it when users visit our website. Personal data refers to the individual details on your person or factual information that can be attributed to an identified or identifiable person. This information may include your name, address, telephone number, and/or date of birth. Statistical information that cannot be directly or even indirectly associated with you, such as the popularity of individual websites on our site or the number of users of a site, is not personal data.

Which data we collect and how we use the data

Events

You have the opportunity to register for events on our website. The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (performance of the contract). We need the following information from you for first-time registration:

  • Mandatory data (company, department, position, title, first and last name, ZIP code and city, street address, country, telephone number)
  • Voluntary information (country, fax number, comments, additional information)

Academy (seminars, trainings, webinars)

You can register for one of our courses. The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (performance of the contract). We need the following information from you for first-time registration:

  • Mandatory data (company, title, first and last name(s) of one or more persons, ZIP code and city, street address, country, telephone number)
  • Voluntary information (country, fax number, comments, additional information)

COMPAREXonline customer account

We offer our customers the opportunity to open a customer account for the COMPAREXonline customer portal. It allows you to purchase software or integrate product and price information into your purchasing system. Furthermore, you will find an overview of the products and licenses you have purchased and information on the licensing periods. You can also generate quotations and orders. The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (performance of the contract). We need the following information from you for first-time registration as a supplier:

  • Mandatory information (branch office, name, title, first and last name, e-mail address, company name, street address, ZIP code, city, country, password)
  • Voluntary information (customer number, VAT ID number, commercial registration number, new customer information, telephone number, department, suite number, floor, and building of the company, district, P.O. box number, additional information, fax number, message, site)

SOURCINGonline supplier account

We offer our suppliers the opportunity to open a supplier account for the SOURCINGonline supplier portal. There is also the option of setting up user accounts for your employees.

COMPAREX implements SOURCINGonline as its platform for suppliers. It is a Web-based and proprietary portal platform for data exchange with integration in the ERP system. Here, suppliers and supplier contacts can be set up, and COMPAREX orders can be processed. The SOURCINGonline portal is a Web-based application for distributors of COMPAREX AG. You can use the portal to perform activities for the order process between the distributor and the ERP system of COMPAREX AG for ordering, order confirmations, bills of delivery, and billing. In addition, the distributor has the opportunity to participate in various auctions via the SOURCINGonline portal. Technical data is exchanged using XML files via the B2B vendor interface 450. It is possible to export each individual document as a *.pdf file.

The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (performance of the contract). We need the following information from you for first-time registration as a supplier:

  • Mandatory information (COMPAREX office, company name, title, first and last name, e-mail address, e-mail address for auction, street address, ZIP code, city, country, password)
  • Voluntary information (VAT ID number, commercial registration number, telephone number, department, building and P.O. box number, message)

We need the following information from you for first-time registration as a user:

  • Mandatory information (first and last name, e-mail address, password, COMPAREX office, COMPAREX supplier account, supplier name)
  • Voluntary information (title, language)

e:SAM customer account

We offer our customers the opportunity to open a customer account for the e:SAM customer portal. It provides them with access to their company’s license management system, and they can also operate the entire software license management system externally. The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (performance of the contract). We need the following information from you so you can register:

  • User name
  • Password

COMPAREX Microsoft Licensing Advisor

On our website, you can use the Microsoft Licensing Advisor. We require the following information to enable us to send you the result in an e-mail:

  • Information on the company
    • Business sector
    • Number of workers in the company
    • Software should be accessible to third parties (yes/no)
    • Software purchase or rental
    • Desire to have the software kept up-to-date
    • Desire to use Microsoft Online Services
  • Contact person’s details
    • First and last name
    • Organization
    • City
    • E-mail address

The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (implementation of pre-contractual measures).

COMPAREX Office 365 Configurator

On our website, you can use the COMPAREX Office 365 Configurator. We require the following information to enable us to send you the requested information in an e-mail:

  • Mandatory data (title, last name, e-mail address, telephone number, company name, position, street address, city)
  • Voluntary information (ZIP code and comments)

The legal basis for data processing is Article 6(1)b of the General Data Protection Regulation (implementation of pre-contractual measures).

Integration of Bing Maps

In the Sites section, you can opt to have the route to one of our COMPAREX training centers calculated for you based on your address. To do so, you need to enter your address and select one of our sites in Germany. By clicking ‘Show route,’ the route will be displayed on Bing Maps. When using BingMaps, Bingalso processes data about your use of the Maps functions. You can find more detailed information about data processing by Bing in Microsoft’s privacy protection policy.

Integration of YouTube

YouTube is used to incorporate videos from providers. YouTube is operated by YouTube LLC, with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google, Inc., with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use embedded YouTube videos with privacy-enhanced mode enabled. This means: YouTube does not store cookies for a user who displays a webpage with an embedded YouTube video player, yet does not click the video to start playback. When a user clicks the YouTube video player, YouTube may store cookies on the user’s computer, but no personal cookie information is stored for playback of embedded videos. Please refer to the YouTube Privacy Protection Policy for more information.

You can find further information on data processing and data protection by YouTube (Google) here.

Integration of Google reCAPTCHA

We use Google’s reCAPTCHA service (Google, Inc.) in order to protect your data in accordance with Article 6(1)f of the General Data Protection Regulation. The query acts as a means to differentiate whether the information entered has been entered by a person or improperly by automated machine processing system(s). This purpose also represents our legitimate interest. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. The information you enter will be transmitted to Google and used there to this end.
 You can find further information on data processing and data protection by the reCAPTCHA (Google) service here.

Usage data

We temporarily store usage data when you visit our website in accordance with Article 6(1)f of the General Data Protection Regulation. We use the usage data for statistical purposes to improve the quality of our website and to enhance its security. We also use this information to enable access to our website, to control and manage our systems, and to improve the website’s design. The purposes we pursue here also represent legitimate interests in accordance with Article 6(1)f of the General Data Protection Regulation.

The dataset includes the following information:

  • the page from which the file was requested
  • the name of the file
  • the date and time of the query
  • the amount of data transmitted
  • the access status (file transferred, file not found)
  • the description of the type of Web browser used
  • the IP address of the querying computer, shortened to the last three digits.

Integration of Google Analytics

We use Google Analytics to create pseudonymized user profiles in accordance with Article 6(1)f of the General Data Protection Regulation to optimize the design of our website as needed. It is a product of Google, Inc. (Google), Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses ‘cookies,’ which are text files placed on your computer, to help you measure user interactions on your website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, because we have activated IP anonymization on this website, your IP address will first be shortened by Google within member states of the European Union or in other countries party to the Agreement on the European Economic Area. The full IP address will be transmitted to a Google server in the USA and shortened there only in exceptional cases. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and Internet usage for us. The purposes we pursue here also represent legitimate interests in accordance with Article 6(1)f of the General Data Protection Regulation.

You can object to the creation of pseudonymized user profiles at any time. You have three options to do so:

  1. One way to refuse Web analysis by Google Analytics is to set an opt-out cookie that instructs Google not to store or use your data for Web analysis purposes. Please note that with this solution, the Web analysis will only not take place as long as the opt-out cookie is stored by the browser. Click here for instructions on how to set the opt-out cookie.
  2. You can prevent cookies from being stored on your computer by making the appropriate settings in your browser.
  3. You may also have the option of installing a plug-in/add-on that prevents tracking, depending on the browser you use. Click here to install the plug-in/add-on for your specific browser.

Integration of GA Audiences

We also collect and store data for the purposes of [...] via the website analysis service GA Audiences provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’). Usage profiles are created using pseudonyms. This technology enables users who have already visited our website and online services to receive targeted advertising from us on other external pages of the Google Partner Network. For this purpose, a cookie is placed on your computer with which your behavior when visiting the website can be analyzed and subsequently used for targeted product recommendations and interest-based advertising.

Data processing can be revoked at any time with future effect by clicking here.

Google Tag Manager

We use Google Tag Manager for purposes of [...] to implement code snippets such as tracking codes or conversion pixels on the website without having to alter or deploy additional code. This tags individual parts of the website. We use this service to manage these website tags and code snippets via an interface. No cookies are used and no personal data is collected. We also use Google Tag Manager to create custom rules and macros and use it for automatic event tracking to track your user actions.

Newsletter

You have the opportunity to register for our free newsletter on our website. The newsletter provides information on current trends and event highlights in the IT industry, special offers, new products, services, and important dates for IT decision-makers. We require your e-mail address to subscribe, and it will be used for mailing the newsletter.

We will send you a confirmation e-mail when we receive your registration form. You will only be registered after you click the link in the confirmation e-mail. You can unsubscribe from the newsletter at any time. To do so, use the settings in your customer login for newsletters or the Unsubscribe link that is found at the end of every newsletter, or send an e-mail to info@comparex.com. Your e-mail address will be removed from the distribution system and deleted. The legal basis for data processing is Article 6(1)a of the General Data Protection Regulation (consent). You may revoke your consent at any time.

Usage-based online advertising

We want to provide you with comprehensive information regarding usage-based online advertising. Our website, or the website from which you have just been linked, collects and processes your usage behavior anonymously. As a result, you as a user benefit by receiving advertising that is more tailored to your areas of interest and in turn, you receive far less random advertising overall. A cookie is stored on your device to record your usage behavior. A cookie is a small text file that is placed on your computer’s hard drive. It enables identification, yet it does not mean that you can be identified personally. We work together with a number of different providers to optimize our advertising based on your user preferences. The purposes we pursue here also represent legitimate interests in accordance with Article 6(1)f of the General Data Protection Regulation.

We collect information about your activities on this website (surfing behavior, visited webpages of the Internet offer, etc.). All usage data is stored using a pseudonym, so that personal identification is not possible. In general, you can prevent cookies from being placed on your hard disk by selecting ‘Do not accept cookies’ in your browser settings. You can also modify your browser settings so that your browser asks you whether you agree before cookies are placed on your hard drive. Finally, you can also delete cookies once they have been placed at any time. Please refer to the help pages of your browser to find out how this works in detail. You can choose to decline cookies. In individual cases, this may prevent you from taking full advantage of the website. Please note that if cookies are deleted, you may have to reactivate any opt-out cookies that had been placed. We use the following providers to collect data for the delivery of usage-based online advertising:

Provider Privacy protection policy information from the provider Option to opt-out
DoubleClick Click here Click here
DoubleClick Bid Manager Click here Click here
Google AdWords Click here Click here
Google Dynamic Remarketing Click here Click here

Visit youronlinechoices.com for more information on usage-based online advertising and the individual providers. There, you also have the opportunity to object to usage-based online advertising by all providers or just by individual providers.

Google Remarketing

We use Google’s cross-device remarketing technologies to enable us to display targeted advertising on other websites based on your visit to our website.

How does remarketing work?

It is possible that Google may retrieve identifier features for your browser or device (using a ‘browser fingerprint,’ for example), evaluate your IP address, or store a recognition feature in the form of a small text file on your device (a third-party cookie, for example) when you visit our website. It is also possible that Google may link and store your visit to our website with one or more of these recognition features in order to display our advertising on other pages on the Internet.

The identifier features described above are designed as pseudonyms and can be used by Google to recognize your device on other Internet pages. For example, when you visit a webpage that participates in the Google Display Network (advertising on Google’s behalf), Google can recognize your device and browser by the features listed above.

We can also place ‘remarketing tags’ on our website. This means that we include keywords in our webpages that contain statements about the content of the page displayed (such as product or service categories). The keywords we use do not contain any personal data or sensitive information. Google maintains and stores these keywords for the above identifier features. So when you visit a webpage that we have tagged with a specific product category, Google stores that keyword and assigns it to your identifier features.

We can thereby commission Google to place advertisements on other websites based on the pages of ours which users visit. If you visit another website that participates in the Google Display Network, Google can use the identifier features and the keywords stored for these recognition features to determine whether and, if so, which of our ads should be displayed to you.

Optimizing advertising based on your user preferences represents a legitimate interest in accordance with Article 6(1)f of the General Data Protection Regulation.

For more information on how Google remarketing technologies work, click here.

How does cross-device remarketing work?

Google may link the identifier features of different browsers and devices if you are signed in to Google services with your own credentials or use one or more of your own Google accounts. For example, if Google has created a unique identifier for the laptop, desktop computer, smartphone, or tablet you use, these identifiers can be associated once you use or have used a Google service with your credentials. In this way, Google can also display our advertising campaigns in a targeted manner on various devices. However, Google will only do this if you have agreed to this data processing in the past.

How can I decline the advertising?

You can decline to use this form of advertising at any time. To do so, please click here and deactivate personalized advertising. Please note that these settings may not affect all devices and browsers. Further information is also available here.

Google conversion tracking

We also use the Google advertising tool Google AdWords conversion from Google, Inc. to advertise our website. A cookie is placed on your computer if you accessed our website via a Google ad. A cookie is a small text file placed by your browser on your computer and stored there. These ‘conversion cookies’ expire after 30 days and are not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google may recognize that you as a user have clicked one of our ads placed through Google and have been redirected to our page.

The information collected with conversion cookies is used by Google to generate statistics on traffic on our website. These statistics show us the total number of users who clicked our ad and also which pages of our website were then accessed by the respective user. However, we or other advertisers via Google AdWords do not receive any information with which users can be personally identified. These purposes also represent a legitimate interest in accordance with Article 6(1)f of the General Data Protection Regulation.

You can learn how you can prevent the installation of Google conversion cookies by clicking here. Further explanations on cookies and Google’s privacy protection policy can also be found here.

Twitter’s conversion tracking

We also use Twitter’s conversion tracking from Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Conversion tracking allows us to recognize when users click a link from our Twitter posts, retweet or ‘like’ something, or simply see a tweet and go to the COMPAREX website. We can see what your activities are as a user on our website (website visit, purchase, or download, for example). The website tag is triggered and the conversion data is logged. We can then create a list of these users and use it as a target group for future marketing campaigns. No personal identification takes place. We also use Tailored Audiences from Twitter. This enables us to target visitors to our website with advertising. Twitter uses a code snippet (tag), which we have integrated on our website. No personal identification takes place here either. Tailored Audiences is also used to create look-a-like targeting lists. For more information, please see Twitter’s privacy policy. Use this link to customize your privacy controls for tailored ads. You also have the option of opting out.

A conversion cookie is logged for a period of 30 days and then deleted.

Facebook Pixel

We use the remarketing functions of Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). The Facebook pixel used is used to display interest-based advertising to users of our website when they visit the social network Facebook. For this purpose, we have integrated the Facebook pixel in our website. This pixel establishes a connection to the Facebook servers when you visit our website. The fact that you have visited our website is transmitted to Facebook. Facebook assigns this information to your Facebook account. The Facebook pixel enables COMPAREX to measure, evaluate, and optimize the effectiveness of Facebook ads for statistical and market research purposes. COMPAREX only receives anonymous reports from Facebook. For more information about Facebook’s collection and use of the data, and your rights and choices about your privacy, please see the Facebook Privacy Policy. You can withdraw your declaration of consent to use the Facebook pixel at any time with future effect by clicking the this link. You need to be signed in to Facebook to do so.

Press mailing list

We offer representatives of the media and press to register for the press mailing list in our website section "Newsroom". In this manner, you will receive all press releases in English from COMPAREX. We require your e-mail address, your fax number, or your mailing address for the registration process. We need and use one of these details to send you the press releases as requested.

We will send you a confirmation e-mail when we receive your registration form for the press mailing list. You will only be registered after you click the link in the confirmation e-mail. You can unsubscribe from the press mailing list at any time. To do so, use the "Unsubscribe" link that is found at the end of every newsletter, or send an e-mail to info@comparex.com. Your e-mail address, fax number, or mailing address will be removed from the distribution system and deleted. The legal basis for data processing is Article 6(1)f of the General Data Protection Regulation (consent). You may revoke your consent at any time.

Online application

COMPAREX offers an online application system to apply for an open position through our website. Your data and any file attachments will be transferred via an encrypted connection. Your application data will be received by the HR department and forwarded to the department responsible for the advertised position, or to the persons in charge of recruitment. The legal basis for this data processing is Article 26(1)1 of the latest version of the German Data Protection Act (decision on the establishment of an employment relationship). All participants will treat your application documents with the necessary care and confidentiality. After completion of the selection procedure, the information you provide for the specific selection procedure and the documents you sent will be deleted after six months, unless we have concluded an employment contract with you.

Please note that any applications sent by e-mail will be sent to us unencrypted. We therefore recommend using our online application system.

Cookies

A cookie is a small text file that is placed on the hard drive of a visitor to the website’s computer. Cookies enable us to retain information over a specified period of time and identify a visitor’s computer. We use permanent cookies to optimize navigation of the website and individual service presentation. We also use ‘session cookies,’ which are automatically deleted when you close your browser. The legal basis for the use of cookies is your consent, which you gave us the first time you accessed our website and which you can revoke at any time. You can set your browser so that it informs you when cookies are placed. This enables transparency for you regarding the use of cookies.

Contact Forms

You can contact us either electronically by sending an e-mail to info@comparex.com or by telephone. We also have a number of contact forms (COMPAREX SoftCare, COMPAREX Licensing Pilot, contact form for IT emergencies and recalls, for example). The data you provide will only be used to process your specific request. Your data will only be passed on to third parties if it becomes necessary in processing your request. The legal basis for using your data is Article 6(1)f of the General Data Protection Regulation. COMPAREX has a legitimate interest in maintaining contact with users of our website, answering any questions asked, and sending information.

Blog with comments feature

Comments feature

You have the opportunity to comment on blog posts on our website. You will be asked to share with us the following data:

  • Mandatory: E-mail address
  • Voluntary information: Name and comment

Your comments will be published on our website. Please note that we may review comments manually before publication, which means that comments may be delayed after posting. Your name will be published next to your comment if you have entered one (this can also be a pseudonym).

Share buttons

You can also share blog posts on Facebook, Twitter, Google+, Xing, and LinkedIn. We use the privacy policy-friendly two-click solution. The button is enabled once you click the corresponding share button. You can send your recommendation to the corresponding social media network. Data is transferred once it is enabled.

Duration of data retention

We only store your data as long as it is necessary for the provision of our services, and there are no retention periods to prevent deletion.

Facebook, Twitter, Google+, LinkedIn, Xing

Our website contains links to the social media services Facebook, Google+, Twitter, LinkedIn, and Xing.

If you follow these links, you will reach COMPAREX’s corporate presence at the respective social media service. Please note that the activation of a link means that certain data can be transferred to the provider of the social media service. This data can be the following:

  • Website address for which the link is activated
  • Date and time when the website was accessed or the link was activated
  • Information on the browser and operating system used
  • IP address

If you are already logged in to the corresponding social media service when the link is activated, the provider of the social media service may also be able to determine your user name and, if necessary, even your real name from the transmitted data. This data can also be processed by the provider of the social media service in countries outside the European Union. We have no influence on the scope, type, and purpose of data processing by the provider of the specific social media service.

Please note that the provider of the respective social media service is able to create pseudonymized or even individualized user profiles with the above data.

The servers of the social media services are located in the U.S. as well as other countries outside the European Union. Please note that companies in these countries are subject to privacy protection laws that do not generally protect personal data to the same extent as is the case in the member states of the European Union. For more information on the use of your data by the social media services included on our website, please refer to the privacy protection policy of the respective social media service.

Click here for our Privacy Statement for COMPAREX Social Media Pages

Integration of service providers

COMPAREX uses service providers to provide specific services and to process your data (including for website analysis) (data processing in accordance with Article 28 of the General Data Protection Regulation). The service providers exclusively process the data on the instructions of COMPAREX and have been obliged to comply with the applicable data protection regulations. All data processing companies have been carefully selected and will only have access to your data to the extent and for the time required to provide the service(s).

Encryption

We use encryption on our website to protect your data from unauthorized access. This means that your data is transferred from your computer to the server and vice versa via the Internet using 256-bit TLS encryption (Transport Layer Security Version 1.2). You can recognize this by the lock symbol on the status bar of your browser, which will be closed, and by the fact that the address line starts with https://.

Your rights as a user

You have the right to request information on which data regarding you are stored within our organization and to what end this storage takes place.

Beyond this, you can correct incorrect data or have data deleted if storing it is not permissible or is no longer required. You can also request that the processing of your data be restricted, and you have a right to object against processing. You have the right to data portability. You also have the right to complain to a supervisory authority about the data processing that has taken place if you feel that the processing of your data has infringed the provisions of data protection law. In particular, the right to complain may be exerted with respect to a supervisory authority in the Member State in which you live or work or the Member State in which the alleged infringement occurred.

Data Protection Officers

Our data protection officers will be happy to provide you with information or suggestions on the subject of privacy protection.

Germany

Dr. Uwe  Schläger

Dr. Uwe Schläger

Data Protection Officer (Germany)

European Union

Peter Suhren

Peter Suhren

Data Protection Officer (Europe)

Outside the European Union

If you are located outside the European Union or in case of any questions or comments about this Privacy Policy, and if you would like us to update information we have about you or your preferences, please contact us via e-mail at  dataprotection@comparex.com.

In any case we will forward your request to our local Data Protection Officer.

Updated

April 2018